<p id="isPasted" style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.<p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Busy living doesn&#x2019;t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.<p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Due to the nature of our products, we do not offer a refund for a change of mind.&#xA0;We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.<p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you receive your product and it is damaged, you have&#xA0;21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.<p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unfortunately, we are unable to&#xA0;facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our&#xA0;expert team&#xA0;for help.<p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To request a return, email&#xA0;<a href="mailto:hello@vidaglow.com" style="box-sizing: border-box; background-color: transparent; color: var(--color-support-black); touch-action: manipulation;">hello@vidaglow.com</a>.

Returns Policy

<span style="color: rgb(26, 26, 26); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Due to the nature of our products, we do not offer a refund for a change of mind.<span style="box-sizing: border-box; color: rgb(26, 26, 26); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.&#xA0;To speak to our experts, contact <a href="mailto:hello@vidaglow.com">hello@vidaglow.com</a>

Can I return my product if I change my mind?

Information for if your product is received damaged

<span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.To report a damaged item, contact hello@vidaglow.com

What if my product is damaged?

Information for if you receive the wrong item in your order

<span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you receive your product and it isn&apos;t what you ordered, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.&#xA0;To report an incorrect item, contact hello@vidaglow.com

I received the wrong item

<p id="isPasted" style="box-sizing: border-box; font-family: GalanoGrotesque, sans-serif; margin: 0px 0px 0.5rem; text-transform: none; font-size: 0.8125rem; line-height: 1.125rem; font-weight: 400; color: rgb(26, 26, 26); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our&#xA0;expert team&#xA0;for help on&#xA0;<a href="mailto:hello@vidaglow.com" style="box-sizing: border-box; background-color: transparent; color: var(--color-support-black); touch-action: manipulation;">hello@vidaglow.com</a>.

Returns

Returns Policy

Can I return my product if I change my mind?

What if my product is damaged?

I received the wrong item

I want to return a product I purchased from one of your retailers