I think my parcel is lostUpdated 6 days ago

If your tracking shows the parcel as delivered but you can’t locate it, we recommend first checking around your property, with neighbors, or your local post office in case it’s been left in a safe place. For future deliveries, we always recommend leaving delivery instructions directly with the carrier via their tracking link or delivery platform. This can help ensure your parcel is left somewhere secure.

If your order still can’t be found, please reach out to [email protected] with your order number and any relevant details. We’ll work with you to investigate the issue and guide you on the next steps.

While we’ll always do our best to help, please note that once an order has been marked as delivered by the courier, responsibility may pass to the recipient to reach out to the carrier for more information.