I ordered the wrong productUpdated 6 days ago
We understand that sometimes mistakes happen. While we’re unable to offer direct exchanges, our team will always do their best to help.
If you’ve ordered the wrong product, please contact us at [email protected] as soon as possible with the following details:
- Your order number
- The product you ordered
- The product you intended to purchase
- Any additional information that may help us review your request
Once we receive your enquiry, our Customer Care team will assess your order and let you know what options may be available.
Please note that if your order has already been processed or dispatched, we may not be able to make changes.
Where an exchange is approved, return shipping and any associated costs will be the responsibility of the customer.